At the Core of CTQ's Quality Management Portfolio is EdgeSurvey™, our Patient Satisfaction Monitoring and Benchmarking Solution that leverages the power of electronic surveying to significantly increase Patient Intelligence.

With millions of patient experiences captured, CTQ's Patient Satisfaction Service sets the bar for industry benchmarking. Our value, however, does not end with the returned survey.

In 2007, CTQ proudly introduced a 100% interoperable companion product, Quality Intelligence™ to all EdgeSurvey™ clients. The combination of EdgeSurvey™ and Quality Intelligence™ has surpassed our clients' expectations of fully-outsourced surveying as Patient Intelligence is taken to a new level.

Your facility's ability for end-to-end continuity of individual patient case follow-up is empowering. Each facility is provided the opportunity to assign a specific associate for follow-up on each case. The capability is available to categorize, prioritize, and escalate relevant Patient Intelligence, with unlimited note capture for future reference. All QI reporting is real-time available.

More than ever, our clients have the opportunity to leverage one repository to capture Patient Intelligence and share/escalate relevant issues, mitigate risk and save 100's of hours of human capital.

EdgeSurvey™ clients are empowered to work more intelligently and introspectively, armed with insight to mitigate 'failure points' and proactively address 'underperforming assets'.