Cost: EdgeSurvey™ is significantly more cost-effective than self-administered surveying, providing you at least 35-50% in cost savings. Visit CTQ's ROI Calculator to Learn What You Stand to Save

Staff Time Savings: EdgeSurvey™ saves 100's of staff hours by assuming all survey tasks (Distribution, Receipt, Compilation, Aggregation, Reporting & Benchmarking).

Benchmarking: Your survey metrics are benchmarked against peer facilities. In addition, if you belong to a multi-facility entity, you may be benchmarked against the other facilities in your enterprise.

Response: EdgeSurvey™ increases your survey response by 50-75% leveraging the power of internet.

Content & Feedback: EdgeSurvey™ collects significantly more Patient Intelligence per survey. Most clients measure 25-30 KPI's, and leverage open-ended questions for comments and accolades.

Alerts: CTQ immediately notifies you of 'negative' responses shared by your patients. Automated Alerts provide you the opportunity to take prompt action, armed with detailed patient response.

Timing & Access: Your survey results are available immediately upon entry. Your data is available 24/7 through your secure online portal.

Reporting: Your EdgeSurvey™ Report includes: KPI scoring, National and Corporate Benchmarking, Trend Analysis, Customer Loyalty Indicators, Top 3 'Advances' & 'Declines', A Correlation Assessment & all Patient Comments.