
CTQ Service Portfolio
EdgePhysician™ Value Proposition

EdgePhysician™ provides CTQ clients with the opportunity to build and foster relationships with their physicians and referring physicians. Given the influence the physician has on the overall clinical and financial health of the facility, it is imperative to learn "What Matters Most"
to your physician census. This insight will help you sustain and drive case volume, but also support the physician's needs in their pursuit of optimal effectiveness of care.
EdgePhysician™ collects two sets of attributes and metrics that work together to create meaningful Physician Intelligence. Through scoring of various "influence" attributes - criteria for "What Matters Most" relevant to facility selection is made clear. This allows the facility to reflect on the physician's perception of the facility, but do so through the purview of what the physician deems influential in selecting your facility.
EdgePhysician™ is flexible to address each facility's uniqueness, demographics and specialties. CTQ helps our clients leverage existing templates to optimize results. Many of our clients survey their hands-on physician census, but focus strongly on their referring physician base. CTQ also works with physicians tied to clinical trials that require a different approach to address different needs.
Insight to what is important to any census allows you to address patterned issues proactively. The survey is a vehicle to open the lines of communication and demonstrates your concern to be a partner.
| Physician Surveying 100% Web-Enabled |
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"Moving the physician surveying to the web has provided an exponential increase in survey returns. Docs use the internet."
"What Matters Most" reminds you to pay attention to what your Physicians note as Primary Influencers for selecting a facility. These attribute measures balance facility "scores" with primary influences that ultimately drive case load.
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