CTQ Service Portfolio
EdgeEmployee™ Features
Employee Retention: The more you know of your employee drivers, the more likely you are to succeed in retention.
Ombudsman Approach EdgeEmployee™ utilizes an Ombudsman approach that protects the confidentiality of the employee and increases their participation and response.
Leadership Awareness and Action: Your ability to proactively attend to requests of your Employees, or at least communicate that improvement is forthcoming is a small investment toward a key risk mitigation point.
Reporting: CTQ's standard reporting includes: KPI scoring, Trend Analysis, Top 3 'High' & 'Low' Scores, All Employee comments and a "What Matters Most" analysis.
Survey Cost: EdgeSurvey™ clients are provided a tremendously cost-effective means to survey their Employees. CTQ views this as a value-added benefit for our EdgeSurvey™ clients.
Response: CTQ's Employee surveying experience has proven to collect significantly more Employee Intelligence compared to paper surveying.
Understanding Influence CTQ's "What Matters Most" analysis provides you the opportunity to understand what attributes are most important to your Employees.
| Ombudsman Approach |
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"We were surprised at the increase in reponse by outsourcing this survey to a third-party, and promising confidentiality in response"
The Ombudsman approach allows the employee to be more comfortable in what they say as all comments and scores are aggregated.
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